Refund policy
Return & Refund Policy
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Eligibility for Returns
Returns are only accepted if the item arrives damaged, defective, or broken.
To be eligible for a return, your item must:
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Be in the same condition that you received it
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Be unused and in its original packaging
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Include proof of damage (photo or video)
Non-Returnable Situations
We do not accept returns for:
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Change of mind
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Incorrect size or preference
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Minor variations that do not affect product functionality
How to Request a Return
To start a return, please contact us at:website
Include:
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Your order number
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Clear photos or videos showing the issue
Refunds
If your return request is approved:
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A full or partial refund will be issued to your original payment method
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In most cases, you do not need to return the item
We will notify you once your refund has been processed.
Important Notes
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Requests made after 14 days of delivery will not be accepted
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We reserve the right to deny returns that do not meet the above conditions
If you have any questions, feel free to contact our support team.